Getting started
Browse Discover, choose a companion, and sign in to chat. Each text message costs 1 diamond; if your balance is insufficient, top up to continue. Your account keeps chats and preferences across devices.
Help Center
Help Center
Quick answers for accounts, conversations, billing, and privacy.
Create your own companion
Use Create to set personality, interests, an optional portrait, bio, and first message. Refine avatars and details anytime in My AI.
Memory and relationship
Puffii stores durable facts you share and keeps a short relationship summary. Review or delete memories from Account.
Diamonds
Text conversations are unlimited for signed-in users. Images, video, voice, gifts, and private experiences use diamonds.
Safety controls
You can report a response, block a companion, clear a conversation, export your data, or permanently delete your account.
Payments
After a one-time diamond purchase, your balance updates once the payment processor confirms it.
Still need help?
Contact support for account, safety, or payment questions.